Cookie Policy
This Cookie Policy explains how our online gaming platform uses cookies and similar tracking technologies to enhance your gaming experience, secure your account, and provide personalized services in compliance with Canadian privacy legislation. By accessing and using our website, you acknowledge that you have read and understood this policy. Last updated: January 15, 2026.
What Are Cookies and Similar Technologies
Cookies are small text files stored on your device when you visit our website. They serve various purposes including remembering your preferences, maintaining your login sessions, and tracking your interaction patterns with our platform. Beyond traditional cookies, we also use similar technologies such as web beacons, pixels, and local storage objects to collect information about your browsing activities and gaming preferences. These technologies help us understand how players use our slots, table games, and other offerings, allowing us to optimize our services and provide a seamless gaming environment. Understanding these tools is essential for responsible online gambling, as they play a crucial role in account security and fraud prevention measures we implement to protect Canadian players.
Types of Cookies We Use
Our platform utilizes several categories of cookies, each serving distinct purposes in delivering our gaming services:
- Essential Cookies – These cookies are necessary for the basic functioning of our website and gaming platform. They enable you to log into your account, process deposits and withdrawals, verify your identity for regulatory compliance, and maintain secure connections during gameplay. Without these cookies, you would be unable to access our slots, live dealer games, or account management features. Essential cookies are automatically set and cannot be disabled without compromising the functionality of our services.
- Performance Cookies – These cookies collect anonymous data about how you interact with our website, including which games you play, how long you stay on specific pages, and which features you access most frequently. This information helps us identify technical issues, optimize game loading times, and improve the overall stability of our platform. Performance data is aggregated and does not personally identify individual players.
- Functionality Cookies – These cookies remember your personal settings and preferences, such as your preferred gaming currency, language selection, notification preferences, and favourite games. They enhance your user experience by allowing our platform to recognize you on subsequent visits and customize content accordingly. Functionality cookies make your gaming sessions more convenient and personalized.
- Advertising and Marketing Cookies – We use these cookies to deliver targeted promotional content based on your gaming interests and behaviour. They track which advertisements you view and interact with, helping us measure the effectiveness of our marketing campaigns. These cookies may be set by third-party advertising partners and allow us to show you relevant offers for new game releases and seasonal promotions.
- Analytics Cookies – These cookies enable us to analyze player behaviour patterns, track conversion metrics, and evaluate the success of new gaming features. They provide insights into how different player segments engage with our slots, jackpots, and other games, informing our product development decisions.
- Social Media Cookies – If you interact with our social media integrations or share gaming content on platforms like Facebook or Twitter, cookies from these networks may be set on your device to track your engagement and enable sharing functionality.
- Security and Fraud Prevention Cookies – These specialized cookies monitor for suspicious account activity, detect potential fraud attempts, and verify the authenticity of transactions. They are essential for protecting your funds and maintaining the integrity of our gaming platform in accordance with Canadian gaming regulations.
Legal Basis for Cookie Usage
Our use of cookies is authorized under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation throughout Canada. We process cookie data based on your informed consent, which you provide by accepting this Cookie Policy and continuing to use our platform. For essential and security-related cookies, we rely on our legitimate interest in providing secure gaming services and complying with regulatory requirements from provincial gaming authorities. Players who have agreed to receive marketing communications have provided explicit consent for advertising cookies. We do not use cookies to track players across unrelated websites without clear notice and consent, and we implement privacy-by-design principles in all our data collection practices.
Managing Your Cookie Preferences
You maintain control over cookie settings on our platform through your account preferences. When you first visit our website, you are presented with a cookie consent banner that allows you to accept all cookies, reject non-essential cookies, or customize your preferences. You can modify these choices at any time by accessing the cookie settings section in your account dashboard. Please note that disabling essential cookies may prevent you from accessing your account, playing games, or completing transactions. For advertising cookies, you can opt out of personalized marketing while still using the platform for gameplay. Your cookie preferences are stored securely and respected across all your sessions on our domain.
Browser-Level Cookie Control
Most web browsers allow you to manage cookies through their settings menus. Here are instructions for disabling cookies in popular browsers:
- Google Chrome – Click the menu icon, select Settings, navigate to Privacy and Security, choose Cookies and other site data, and select your preferred option. You can block all cookies, allow all cookies, or customize permissions for specific websites.
- Mozilla Firefox – Open the menu, select Settings, go to Privacy and Security, scroll to Cookies and Site Data, and choose your desired privacy level. Firefox offers options to delete cookies on exit or block tracking cookies entirely.
- Apple Safari – Click Safari in the menu bar, select Preferences, choose the Privacy tab, and configure your cookie handling preferences. Safari provides options to limit cookie tracking and block cross-site tracking.
- Microsoft Edge – Click the menu button, select Settings, navigate to Privacy and Services, and manage your cookie and site permissions. Edge allows granular control over cookies from different sources.
- Opera – Open the menu, select Settings, go to Advanced, choose Privacy and Security, and configure your cookie preferences according to your comfort level.
Disabling cookies through your browser may affect your ability to use certain features of our gaming platform, and we recommend maintaining essential cookies enabled for optimal experience.
Third-Party Cookies and External Partners
Our platform integrates with various third-party service providers including payment processors, analytics companies, and advertising networks. These partners may set their own cookies on your device to provide their services. We are not responsible for the cookie practices of third-party websites or services linked from our platform. We encourage you to review the privacy policies of these external partners to understand their data collection practices. Our payment service providers use security cookies to ensure safe transaction processing, while our analytics partners use cookies to track aggregate performance metrics. We have data processing agreements in place with all third parties to ensure they handle your information in compliance with Canadian privacy laws.
Your Rights and Contact Information
Under Canadian privacy legislation, you have the right to access the personal information collected through cookies, request corrections to inaccurate data, and withdraw your consent for non-essential cookie usage at any time. You can exercise these rights by contacting our Privacy Officer through the contact form on our website. We will respond to your requests within thirty days. You also have the right to lodge a complaint with your provincial privacy commissioner if you believe our cookie practices violate applicable privacy laws. We respect Do Not Track signals sent by some browsers and honor such requests by not setting advertising and analytics cookies for users who have enabled this feature. Our commitment to transparency means we regularly update this policy to reflect changes in our cookie practices and applicable regulations.